Opening Doors aims to deliver better coordination among homelessness services at the local level, so that people in crisis can quickly and simply access homelessness services and get the help they need.

UnitingCare Ballarat is the entry point for Ballarat, backed by a network of local services that share support, housing and brokerage resources and communicate with one another quickly and efficiently.

If you are homeless or have a housing crisis, contact The Housing Program on 5332 1286 or:

You can drop-in without an appointment at 105 Dana Street and we will arrange a meeting with a housing worker or:

Telephone the statewide Homeless Crisis Response number 1800 825 955, Monday to Friday 9am to 5pm - this number will direct you to your nearest homelessness service. After business hours, your call will be directed to the St. Kilda Crisis Centre or:

View our Transitional Housing Management (THM) page.

Homelessness Support Services (HSS)

Assists families who are homeless or at risk of homelessness. There are five separate services under HSS.
View our Homelessness Support Services (HSS) page for further information.

Housing Program

Provides a comprehensive response to individuals and families who are homeless or have a housing crisis.

Transitional Housing Management (THM) has the broad aim of:

• Providing a range of assistance to households in crisis as a result of homelessness or impending homelessness; and
• Assisting households in housing crisis to establish and / or maintain appropriate, secure and sustainable housing through the provision of transitional housing services.

Social Housing Innovations Project (SHIP) The Social Housing Innovations Project (SHIP) is a partnership project with the State Government that provides a long-term housing solution for people on low incomes. 11 houses and 23 units have been built in Ballarat, Wendouree, Bacchus Marsh and Trentham.

Rooming Houses the Housing Program manages two Ballarat rooming houses for low-income long term residents. Apart from property and tenancy management for the tenants, we look to their overall well being through providing social activities and living skills assistance programs.